Typical situation no. 22
An 8 MW operator receives an average of 200 alarms a day from its BMS. Most are minor alerts or duplicates. Last month, a genuine temperature alarm on a chiller was acknowledged without being acted on.
WHAT IS BLOCKING
- Too many alarms defeat the purpose: the team ends up acknowledging everything.
- Thresholds were set at commissioning and have never been reviewed.
- There is no link between an alarm and the procedure to follow.
WHAT WE DO
- Analysis of three months of alarm history.
- Classification into criticality levels and removal of duplicates.
- Threshold review with the monitoring system integrator.
- Linking each critical alarm to a procedure and an escalation matrix.
WHAT YOU GET
- A reduced, prioritised alarm list.
- An up-to-date escalation matrix.
- Team training on the new settings.
Typical format: Three- to four-week engagement. Every assignment is scoped in writing before it starts.
THE EXPERT FOR THIS
Typical situation, based on real enquiries and anonymised. Figures are illustrative.
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